Shipping policy
Thank you for shopping with Tribes of Morocco! We aim to provide a seamless and efficient shipping experience for all our customers. Please take a moment to review our shipping policy:
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email as soon as your order is processed and ready for shipment.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and the selected shipping method.
- We strive to offer competitive shipping rates to ensure your satisfaction.
Tracking Information
- Once your order is shipped, you will receive an email with a tracking number.
- Tracking numbers typically become active within 24 hours of dispatch.
Delivery Times
- Delivery times vary based on your location and the chosen shipping method. Estimated delivery times will be provided at checkout.
- Please note that delays may occur during holidays or due to unforeseen circumstances, such as weather conditions or carrier delays.
Shipping Locations
- We currently ship to [list countries or regions, if applicable].
- If your region is not listed or you have specific shipping inquiries, feel free to contact us at hhafdy@gmail.com.
Customs, Duties, and Taxes (If applicable)
- Orders shipped internationally may be subject to customs duties, taxes, or fees imposed by the destination country.
- Customers are responsible for these charges, which are not included in the shipping fees.
Lost or Damaged Packages
- We are not responsible for packages lost or damaged in transit. However, if you experience an issue, please contact us at hhafdy@gmail.com, and we will do our best to assist you.
- For added protection, consider selecting shipping options with insurance at checkout.
If you have any questions or concerns about your order or shipping, please don’t hesitate to reach out to us.
We appreciate your business and look forward to serving you!